Cancellation policy

Purchase Options & Subscription Cancellation Policy

1. One-time purchases
A standard (one-time) order is charged only once. It is never auto-renewed and does not create a subscription. You will not be billed again unless you place a new order yourself.

2. Subscriptions (only if you choose to start one)
You can start a subscription in a few ways — for example, by selecting a subscription option at checkout, or by scanning the QR code included in your Fresora manual after your first order. However you start it, you enroll in recurring deliveries at the interval shown (e.g. every 30, 60, or 90 days), and your saved payment method is charged automatically at the start of each cycle until you cancel. A subscription only begins when you actively confirm it.

3. Manage, pause, or cancel — anytime, no fees
You can skip, reschedule, pause, or cancel your subscription at any time, with no penalty:

• From your account: log in → Manage subscription.
• Or email contact@hellofresora.com with your order number.
  Please make changes at least 48 hours before your next renewal date so they apply to the upcoming order.

4. Renewals already processed
Once a renewal has been charged and shipped, that order follows our Return & Refund Policy. Cancelling stops all future renewals; it does not retroactively refund an order that has already shipped.

5. Contact
Fresora Labs LLC — Trade Name: FRESORA
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: contact@hellofresora.com · Phone: +1 (917) 962 8341